Multi-factor authentication (MFA) enhances account security by requiring multiple factors as a conditions of system access. MFA helps to mitigate unauthorized account access and fraud.
Spectrum has developed an integrated solution to provide MFA using a time sensitive one-time PIN (OTP) methodology for its retirement platform web applications.
The OTP is sent to a user via:
- a SMS message (plain text message) to a mobile telephone number,
- verbally using a voice call,
- email to an email address, or
- the Google Authenticator app.
The user will be prompted and required to type the OTP into a form on the website to complete the authentication process.